Frequently Asked Questions
What tours do you have?
Custom Tours are available. Our experience has fifteen years living and touring in the Sonoma and Napa Valley behind it. We have intimate knowledge of the in's and where's, the exclusive and the well known. Our fleet is diverse and offers that perfect fit to your group or occasion. Whether you are a wine collector or a self proclaimed novice our chauffeurs can help plan the perfect day for you. Whatever your level of interest we can deliver the wine that will excite you.
We have a daily group tour from Napa, the Daily Wine Tour. The tour will start at 11 am and will end around 5 pm. You will visit 4 to 5 wineries from the small boutique to the larger well known. we will pickup you up at your hotel pickup in limo style comfort. You and your new found friends will experience together wine country. The places change everyday, the group (10 max), your chauffeur and destiny will all have input.
We have a daily group tour from San Francisco, the San Francisco to Wine Country Tour starts at 8 am and ends about 5 pm; we try to get you back to the city between 4 and 5. The first stop will be the Golden Gate Bridge for a vista shoot and a mimosa toast. From there you will visit 4 wineries between Sonoma and Napa. During the day you could do an olive oil tasting, have breakfast on board your limo style transportation(our buses are also limos!), enjoy a beautifully prepared picnic lunch. At the helm are our expert Napa guides; their knowledge is intimate because they live here!
How do we book a reservation?
It is better to call if booking a custom tour. Details, Details. How many people, what type of car, are you purchasing wine, how long do want a tour for, time for pickup and where, what valley are we touring...so many things to work out...It will help get the ball rolling for your wine tour or special event. Call, email or use our simple one page online booking system to book one of our public group tours.
How far in advance do I need to book?
March through November is our "peak" season and Saturdays are always busy. For private tours, book more in advance to secure the vehicle of your choice. The daily group tours are less likely to fully book but if you have a solid date...book it. If it does book up, you can go the next day. It is always good to secure a reservation once you are sure of your plans.
What is your cancellation policy?
Our policy is 72 hours on the group tours, 5 days for Private Tours, 14 days on vehicles that carry 12 or more passengers. The cancellation must confirmed. Email or call the office and we will send an cancellation confirmation. There will be a $25 administration fee for all early canceled reservations. A credit card is always taken to secure your reservation and the full charge will apply if canceled late..
How do we dress?
Napa casual is fine, dress for comfort. Wind and rain is always a consideration; Napa is beautiful in all weather. Spring to fall, think "layer fashion", the valley can be a bit warmer than the city, mornings can and nights can be cooler than mid day. Peel off, Peel on. Napa casual or the 9's are encouraged.
How do we ship our wine?
The wineries ship and there are several independent shippers in the valley. Clients also check it as baggage on their flights home in the boxed 'styrofoam' capsules that you can get here. They come in 3, 6, and 12 bottle capacities and are sold all around the valleys. Ask your concierge if the hotel can arrange shipping your valubles, sometimes they can assist in that. There are different laws affecting each state so ask if there are any special requirements for your state. Many times it is easier to ship to a business address because there is always someone to receive the package. Remember wine is perishable so sometimes shipments are held due to weather and shhip out when the time is right.
What are the best restaurants?
They are all good. Lots of Michelin stars gracing the culinary stars of this valley. Thomas Keller, Cindy Pawlcyn and Michael Chiarello are some of the local talent that feed the hungary. Seatings are in demand especially Friday Saturday nights and especially during peak season in the months of March to the end of harvest (November). Make reservations as soon as you can in your planning if you want that 6 - 9 pm slot. Many take walk-ins if tables or bar stools become available.
Can I pick the wineries we go to?
Yes. What kind of wine do you like? Any particular venue you would like to see? Vista? Small family owned? Tour of the facility? Barrel tasting? Food and wine pairing? All of these can happen. Try our "Information Links" for ideas. Call, we can help. Once you book are concierge service is available to you. They can help you figure out the distances, the timing, the lunch venues and all the little details you might not be aware of. Your chauffeur is also an invaluble resource to get you started right and through the finish.
"Daily Wine Tour" - from Napa Valley Hotels - Public Group Tour
When & where do you pickup on the daily wine tour from Napa? When does the tour end?
We ask our guests to be ready by 10 am. Your pickup will be between 10 and 11 am. If you have a cell US cell phone, we can call you upon approach. The tour will start at eleven am.It ends at 5 pm or there abouts...let the chauffeur know if you have a dinner reservation or appointment...just in case.
What wineries do we visit?
It changes everyday. The chauffeur, you and the day contribute...then the path unfolds. Mention the wines you like, places you might want to see. Your chauffuer is there to please you so don't be shy.
Where do we eat lunch?
At a winery, a nice spot. Since there is not any set routine the lunch spot is chosen to suit your tour.
What's for lunch?
The lunch is started with a turkey on a roll, of course with fixings. Many things might complement the lunch, lovingly prepared fresh. Tomato-basil-mozzarella skewers, fresh falafel, humus, dolmas might all be on the menu. Of course dessert, maybe watermellon, chocolate coated strawberries, cake with fresh strawberries and whipped cream. The menu is evolving and delicious.
I'm a vegetarian, do you have a veggie choice for lunch?
Yes. Humus, pasta, dolma and falafel. In fact, most of the lunch is edible in this way. Please let us know so we can give you that little extra.
"San Francisco to Wine Country Tour" - Daily Public Tour
When & where do you pickup on the daily wine tour from San Francisco? When does the tour end?
We pickup Pier 39, in front of "Hard Rock Cafe" at 8:10 am, Union Square (across from Macy's, Geary & Powell Sts. at 8:30 am. We plan to get get back before 5 pm so you have time to rest before dinner.
Are there other fees?
Wine Tasting Fees: Every winery has their own set fees. They will have menus where they will list their tasting flights. The prices will depend on the flight you choose, ie, bar select, vintage, vertical, whites, reds, eg. Although tastings can widely vary, on this tour they usually range from $5 to $15. Remember couples can always share. Some wineries will offer complimentary tasting to our guests but it all depends where the guide decides will make the best day. Many times if you buy wine they will waive your tasting.
Where do we eat lunch?
At a winery, a nice spot.
Wha's for lunch?
We serve a turkey roll with the fixings, a pasta and a dessert...falafel, hummus, dolmas..chocolate strawberries
I'm a vegetarian, do you have a veggie choice for lunch?
Yes. Humus and falafel. Let us know in advance.
Limousine Party Buses and Charter Coaches
How do I choose between a limobus or a charter coach?
It depends what you are doing...If you are trying to get guests from A to B charter a coach. If you are looking for a more social arrangement when moving around a wine tour, team bulding meet or event outing, choose the limobus.
What are your credentials for carrying minors?
SPAB certified, School People Activity Bus, regulated by the Department of Transportation and the CHP. We are very proud of this credential and continue yearly schooling and inspections. This goes for our drivers and our vehicles.